Bank of America (with Drive-thru ATM)
Company Name: Bank of America (with Drive-thru ATM)
Status: Active
State: Texas
Post: 77098-5014
County: Harris
City: Houston
Address: 5214 Kirby Drive, Houston, TX 77098
Phone: (713)535-6500
Fax: unknown
Email: unknown
Contact Branch Manager: Barbara Mae
Web site: https://locators.bankofamerica.com/tx/houston/financial-centers-houston-10486.html
SIC code: 602100 Industry group: DEPOSITORY INSTITUTIONS, Business category: NATIONAL COMMERCIAL BANKS, Subcategory: OTHERS DEPOSITORY INSTITUTIONS
Gross Annual Sales (Revenue): Unavailable
Overall: Bank of America (with Drive-thru ATM) is a business categorized under national commercial banks, which is part of the larger category depository institutions. Bank of America (with Drive-thru ATM) is located at the address 5214 Kirby Drive, Houston, TX 77098 in Houston, Texas 77098-5014. The Branch Manager is Barbara Mae who can be contacted at (713)535-6500.
Description: Banks & Credit Unions,
Tags:
- Bank
- Financial consultant
- Financial planner
In summary:
- Excellent service and experience.
- Unfriendly, unprofessional staff and management.
- Rooms full of loan officers but only 1 teller plus they dont have drive thru.
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Review/Comment
Name: E.K.
Message: I just don’t know why people don’t have patience and can’t wait, my service was very smooth, fast and easy. If you feel like for whatever reason you need help asap just clear your schedule for the day and be there. FIRST COME FIRST SERVE that’s how every bank is.
Name: P.E.
Message: We arrived at 4:00 to find one teller and several people in line. Our transaction took quite a while and meanwhile the line kept growing. I felt bad that others had to wait. I asked if there was another teller but the answer was "no. " Apparently this branch is open later than others in the area so many customers come in between 4:00 and 5:00. Knowing this, the bank should arrange for an additional teller during their last open hour. Had we known beforehand that 4:00 was the worst time to arrive, we would have come in earlier. The bank personnel were pleasant though.
Name: L.F.
Message: I've been to bank of America on Birky st. several times and the service has been outstanding especially Ms. Selena's care for all the important details all around my accounts and products.
Name: J.H.
Message: We have been banking at Bank of America since the predecessor banks back in 1973. We visited the lobby on Kirby Drive this week to do a wire transfer for a new car purchase. We had an amazing experience with Carmina Martinez who greeted us very pleasantly upon entering. It was very obvious to us thank she a great skillset in customer service and made us very aware of the services that Bank of America provided. It’s always wonderful to know when an employee appreciates their job and has a true passion for it. Thanks for having her as part of your work culture and making a great “ first impression “ for Bank of America.
Name: H.Q.
Message: I’ve been there couple of times with my dad for his account, and we dealt with different staff, some were good while some were not. But Ms. Selena Requena was a great help and so friendly when we came last time. She took us in in between appointments and was very attentive to our inquiries and requests. Appreciated her help and assistance.