Members Trust Credit Union

Message: Want to thank Richard and Sharda for their help getting my 3rd car loan. They have made each process fast and easy. They are knowledgeable, friendly, helpful, and professional. Every single time I reach out to them they make me feel like I am their only client and answer all my questions.. Definitely recommend MTFCU for your personal and business needs.

Message: I’ve been coming to Member’s Trust my entire life. My parents first started banking there when I was little and now I’m an account holder. Anytime I call, I always get an answer right away. Neida, Sharda, and Richard are always helping and get things done literally in less than 5 minutes. They know me by name and also ask about my extended family members BY NAME (My large family also bank here too. Many there have seen me grow up from elementary school-college degree-my Career-now marriage…so it’s nice to get there and they ask about my life. It shows they care about you as a person too and not just business. That’s a huge plus for me and helps me trust them. ) Members Trust is like a little family I’m actually excited to see when I go! This is one of the few companies that if you leave a voicemail, they ACTUALLY CALL YOU BACK. They also reply to emails too! EVERY TIME. I never stress whether the bank will help me with a transfer, a loan, ANYTHING. If anything, by ONE day, I get what I need done. Great bank! Love it! Keep up the good work!

Message: I've never had the service and quality expertise at my previous bank that I do here. The customer care, the attentiveness and attention to detail that Members Trust provides is truly second to none. Members Trust has always make me feel like family and comfortable with in trusting with my finances. I would recommend anyone and everyone to bank with Members Trust!

Message: I have been a member of this credit union for nearly 20 years. I have had numerous personal and business loans with MTFCU and have always been treated as a top priority by the loan officers there. Brenda and Sharda are the absolute best in their respective areas of expertise! Thank you so much ladies for always taking the time to answer questions and assist with all of my personal and business banking needs for so many years! Your service has been invaluable to me. If you are reading this post and contemplating whether to become a member or not, please do not hesitate to give them a call, you will not regret your decision.

Message: Members trust of southwest is one of the best credit unions me and my husband have had! Amazing customer service, easily accessible even in the middle of a pandemic. My husband financed a vehicle and the process had been flawless. Richard and sharda are the BEST Y’all rock!

Message: I applied for an auto loan with Richard and he was so awesome. He made the process so easy and smooth. He help give advise in getting the best deal for my new vehicle. Thanks to all his help and patience I now have a new car. Thanks Richard you’re the best.

Message: I have had by far the best experience with Richard and the auto finance department. I was scared to apply but so happy I did. They were not only able to approve me, but also give me the best deal. I would highly recommend them as they make their customers feel valued and appreciated!

Message: Brian Gilbert and his staff of professionals has made a great difference in my financial goals. I would recommend Members Trust Credit Union on Magnum Street to anyone who wants to meet financial goals and dreams. Great and exceptional customer service always.